Desktop Support Associate
Jobs Detail
Provide End User support (desktop support), assist with VDI migration,
- Perform End user interviews; identify what applications are needed for the VDI migration.
- Pre-migration preparation, AppSense Personalization settings, Requests required, etc.
- Provide end user support after migration.
- Assist with troubleshooting issues as a result of the migration.
- Assist with End-point deployment
Requirements
Desired Outcomes of engagement: Complete the migration of all DTCC users to VDI
Project milestones (if applicable): Migrate 200+ users per month
Hours of Coverage: 9am- 5pm. (during migration, weekday we will need late support up to 7, maybe 8 pm) Also depending on how the project is going we may need some weekend support.
About Us
A.A.B. Inc was formed early 2001 in response to needs for affordable IT solutions in the growing technology marketplace for small to mid-sized businesses. Combining talent in the USA and Lahore; the company formed under the guidance of seasoned IT professional Amir Arif. Amir Arif have over 11 years of experience in the IT Consulting, Website and Software Development. We have grown to a very strong team of highly experienced IT professionals. We have sustained a steady tremendous growth over the last 9 years.